Frequently Asked Questions
These FAQs are intended to be a useful resource and guide for your online learning experience. Learn more by clicking on the title of interest.

Archived sessions will be made available on the platform in late-April. Attendees will be notified once recordings are published. They will be available for 24/7 access until mid-June 2024.
The event can be accessed by most mobile devices, including tablets and smartphones. For best performance and experience, we strongly recommend using a desktop computer or laptop with hardline internet connection. Many hospitals have robust firewalls that may disrupt or cause issues with receiving the broadcast. Please contact your IT department in advance if you plan on watching from your workplace.
Before accessing materials, be sure to check your system’s compatibility with the live broadcasting platform. This will ensure that you have all the proper items required for accessing the live event. Click on the 'System Checker' tab on the left navigation bar. Be sure to apply necessary updates to your system for items that fail in order to access materials.
To access all currently available Nursing Program materials, click the 'Handoutstab on the the left navigation bar. You will also be able to access materials in the session page.
The live sessions will be available on demand approximately 2 weeks after the end of the event.
Recordings will be available on demand for 60 days after the event, until mid-June 2024.
NCCN designates this educational activity for a maximum of 5.25 contact hours. This program offers 3.5 pharmacotherapeutic contact hours for nurses. Eligible sessions are noted on the agenda with an asterisk (*). Credit claiming is now open. Please click on the 'Accreditation Information' tab and the 'How to Claim Credit' tab on the left navigation bar for more information.
No, you may not share your access link with anyone. Platform access is exclusive to only registered NCCN 2024 Nursing Program attendees. Sharing accounts is prohibited.
If you need technical help, please contact BroadcastMed's Technical Support. Live help is available 8AM - 8PM EDT, Monday-Friday. Call 1.860.953.2900 or use the 'Live Support' chat feature located at the bottom of your screen.

Weekend Technical Support:

If you are attending a live event on a Saturday or outside of normal business hours and need assistance, please call technical support at 1.860.953.2900 or use the 'Live Support' chat feature located at the bottom of your screen. Support will be available during live events, beginning 1 hour before the start of the live broadcast and until 30 minutes after the last session ends.

General NCCN Questions:

All registration, content, or general NCCN questions can be sent to conferences@nccn.org.