Frequently Asked Questions
These FAQs are intended to be a useful resource and guide for your online learning experience. Learn more by clicking on the title of interest.

Archived sessions will be made available on the platform in mid-April. Attendees will be notified once recordings are published. They will be available for 24/7 access until mid-June 2024. 
The event can be accessed by most mobile devices, including tablets and smartphones. For best performance and experience, we strongly recommend using a desktop computer or laptop with hardline internet connection. Many hospitals have robust firewalls that may disrupt or cause issues with receiving the broadcast. Please contact your IT department in advance if you plan on watching from your workplace.
Before accessing materials, be sure to check your system’s compatibility with the platform. This will ensure that you have all the proper items required for accessing the event. Click on the 'System Checker' tab on the left navigation bar. Be sure to apply necessary updates to your system for items that fail in order to access materials. 
To access all Conference materials, click the 'Handouts' tab on the the left navigation bar. You will also be able to access materials in the individual session page.
The live sessions will be available on demand approximately 2 weeks after the end of the event.
Recordings will be available on demand for 60 days after the live event, until mid-June 2024.
This conference is approved for AMA PRA Category 1 Credit™, ABIM, ABPath, ABS, and ABMS MOC for physicians, and is also certified for credit for nurses, pharmacists, PAs, case managers, and other oncology professionals. Credit claiming is now open. Please click on the 'Accreditation Information' tab and the 'How to Claim Credit' tab on the left navigation bar for more information.
No, you may not share your access link with anyone. Platform access is exclusive to only registered NCCN 2024 Annual Conference attendees. Sharing accounts is prohibited.
If you need technical help, please contact BroadcastMed's Technical Support. Live help is available 8AM - 8PM EDT, Monday-Friday. Call 1.860.953.2900 or use the 'Live Support' chat feature located at the bottom of your screen.

General NCCN Questions:

All conference, content, or general NCCN questions can be sent to conferences@nccn.org.