Frequently Asked Questions
These FAQs are intended to be a useful resource and guide for your online learning experience. Learn more by clicking on the title of interest.

To access the recorded presentations, click the 'Archived Sessions' tab on the left navigation bar. These sessions will be available on-demand until Wednesday, December 6, 2023.
The platform can be accessed by most mobile devices, including tablets and smartphones. For best performance and experience, we strongly recommend using a desktop computer or laptop with hardline internet connection. Many hospitals have robust firewalls that may disrupt or cause issues with receiving the broadcast. Please contact your IT department in advance if you plan on watching from your workplace.
To ensure that you have all the proper items required for viewing the archived sessions, click on the 'System Checker' tab left navigation bar. Be sure to apply necessary updates to your system in order to access the materials on the platform.
To access all currently available Congress materials, click the 'Handoutstab on the the left navigation bar. You will also be able to access materials in the respective session page.
Recordings will be available on-demand until Wednesday, December 6, 2023.

Credit claiming is open now. Please click on the 'Accreditation Information' tab and the 'How to Claim Credit' tab on the left navigation bar for more information.

No, you may not share your access link with anyone.
If you need technical help, please contact BroadcastMed's Technical Support. Live help is available 8AM - 8PM EDT, Monday-Friday. Call 1.860.953.2900 or use the 'Live Support' chat feature located at the bottom of your screen.

Weekend Technical Support:

If you are accessing the platform outside of normal business hours and need assistance, please call technical support at 1.860.953.2900 or use the 'Live Support' chat feature located at the bottom of your screen.

General NCCN Questions:

All congress, content, or general NCCN questions can be sent to conferences@nccn.org.